My Day: from great to horrible
Yep, this morning I was good then it took a turn for the worse and kept going . Morning turned out to be great, I got into work, not much to do, and then my cell phone rings and guess who is on the other end of the line? World Renown male sexual abuse expert and author MIKE LEW!!!. I called him to get a referral for something, I certainly didn't expect HIM to call me and so quickly too, I called him yesterday afternoon and with all the calls he must get this morning around 9:45am, I'm talking with Mike Lew.
Well towards the second half of the day around 12pm, basically I'll be brief here, a couple who own a business was expecting their computer back and it wasn't ready. At 12pm they are annoyed, 2 more hours, I'm working on fixing it, I load something, and problems strikes, its about 2:15 now, so I talk to my boss he tells me we need to erase and reload the computer, WE SHOULD HAVE DONE THAT BEFORE rather than trying to fix a problem for a customer who needed there PC ASAP. They have backups. Anyway, he tells me to call them and tell them it has to be erased and to get an ok and verify the backups, and that it will be longer now. HE KNOWS THEY WILL BE ANGRY. HE WAS THE ONE WHO SCREWED THIS UP IN THE FIRST PLACE. WHY CAN'T HE CALL? WELL BECAUSE HE DOESN'T WANT TO DEAL WITH IT. Bottom line is I have a phone call with angry screaming customer on how this is their business and they need it back how my boss told them it would be done yesterday and how then it was this morning, then 2 hours, now its 3pm and they still don't have the PC. So I'm hurrying, I haven't had lunch, I order lunch, I eat it running back and forth between PCs. This isn't the first time something like this has happened, it happens alot. The job is stressful otherwise we are horribly understaffed.
I'm thinking about taking my inhertiance and going back to school full time after I get my works health insurance and qualify for cobra (being able to purchase the insurance at the group rate)in 3 months. I have other health insurance but I can only stay on it till the end of the year, with my plan from work, I can have it for a year after I quit (at minimum 1 yr 3 months).
Anyway, I hate my job, I just had to vent. Oh and also say that Mike Lew is a great guy, I can't believe he personally called me back.
Jason
Well towards the second half of the day around 12pm, basically I'll be brief here, a couple who own a business was expecting their computer back and it wasn't ready. At 12pm they are annoyed, 2 more hours, I'm working on fixing it, I load something, and problems strikes, its about 2:15 now, so I talk to my boss he tells me we need to erase and reload the computer, WE SHOULD HAVE DONE THAT BEFORE rather than trying to fix a problem for a customer who needed there PC ASAP. They have backups. Anyway, he tells me to call them and tell them it has to be erased and to get an ok and verify the backups, and that it will be longer now. HE KNOWS THEY WILL BE ANGRY. HE WAS THE ONE WHO SCREWED THIS UP IN THE FIRST PLACE. WHY CAN'T HE CALL? WELL BECAUSE HE DOESN'T WANT TO DEAL WITH IT. Bottom line is I have a phone call with angry screaming customer on how this is their business and they need it back how my boss told them it would be done yesterday and how then it was this morning, then 2 hours, now its 3pm and they still don't have the PC. So I'm hurrying, I haven't had lunch, I order lunch, I eat it running back and forth between PCs. This isn't the first time something like this has happened, it happens alot. The job is stressful otherwise we are horribly understaffed.
I'm thinking about taking my inhertiance and going back to school full time after I get my works health insurance and qualify for cobra (being able to purchase the insurance at the group rate)in 3 months. I have other health insurance but I can only stay on it till the end of the year, with my plan from work, I can have it for a year after I quit (at minimum 1 yr 3 months).
Anyway, I hate my job, I just had to vent. Oh and also say that Mike Lew is a great guy, I can't believe he personally called me back.
Jason